Questions & answers
Common questions about the process, paperwork and payments, answered in plain terms.
Contact
Let’s Connect. We’re Here to Help.
Have questions about treatments, hospitals, or your journey to India? Our coordinators can help you understand the next step without asking for medical records up front.
- Private by default
- Tvarus coordination
- You choose the hospital
Emergency
Emergency:
This site is not for medical emergencies. If you are in an emergency, contact your local emergency services immediately.
How it unfolds
See the whole journey before you begin
Eight phases, from enquiry to follow-up at home. Select any to see what it covers, who is responsible, and what comes next.
- 01
Enquiry
- 02
Case registration
- 03
Hospital selection
- 04
Post-treatment
Who is writing to us
Reach the right team the first time
Patients, hospitals, service partners and institutions each start in a different place.
- Patients & familiesExplore with clear information, decide on your own terms, and travel with a Care Champion alongside — from first question to follow-up back home.See how the journey works
- HospitalsA dedicated portal for international patient desks: organized case requests, a clear review workflow, and quotes issued entirely on your terms.Partner with us
- Service partnersStays, transport, interpreting and wellness services around the hospital visit — coordinated against the same case, with the patient’s own consent.Work with us
- Embassies & institutionsA mission sees only its own citizens who consented to share: a read-only basic profile that never includes medical records, with every access recorded.How access is controlled
Other ways to get answers
Independent reading on treatment abroad
Published literature from named third-party publishers. We list it so you can read it — we did not write it, we do not review it, and none of it is advice about your own treatment.